FAQs

How do I choose my size?

Open the Size chart link on any product page and compare the measurements with a kurti that fits you well. If you are between two sizes, choose the larger one.

How do I pay?

Choose UPI / Bank Transfer at checkout and place your order. Then pay by UPI or bank transfer within 24 hours and share the screenshot on WhatsApp. You can scan the QR code on our How to Pay page. Card and wallet payments will be added soon.

Do you offer Cash on Delivery?

No. All orders are prepaid.

How much is shipping?

Shipping is free on all orders within India. International orders have a flat shipping charge shown at checkout.

Which countries do you ship to?

We ship across India and to the United States, United Kingdom, UAE, Canada, Australia and Singapore.

How do I track my order?

You will receive a tracking link by email once your order is dispatched.

Can I cancel my order?

Yes, any time before it is dispatched. See our Cancellation Policy.

Can I return or exchange a piece?

For orders delivered in India, you can return or exchange within 7 days of delivery if the piece is unused and has its tags. For exchanges, the cost of sending the piece back is paid by the customer. International orders cannot be returned or exchanged unless the piece arrives damaged or defective.

My piece arrived damaged. What should I do?

Email or WhatsApp us within 48 hours of delivery with your order number and photos. We will replace it or refund you.

How do I use the KURTIFIRST code?

Enter KURTIFIRST in the discount box at checkout to get Rs. 100 off. It can be used once per customer.

How should I wash my kurti?

Follow the care instructions on the product page. Wash dark and bright colours separately for the first few washes.

How can I contact you?

Email contact@kurtimuse.com or call or WhatsApp +91 88899 98153, daily 10 AM to 7 PM.