We take every concern seriously. If something about your order or our service was not right, please tell us and we will work to resolve it.
Step 1: Contact customer care
Email contact@kurtimuse.com or call or WhatsApp +91 88899 98153 with your order number and a short description of the issue. Photos help us resolve product concerns faster.
Step 2: Acknowledgement
We acknowledge every complaint within 48 hours of receiving it.
Step 3: Resolution
We aim to resolve complaints within 30 days of receipt. If we need more time or information, we will keep you informed.
Grievance Officer
Sakshi Patidar
Proprietor and Grievance Officer, Kurtimuse
7 A Brijeshwari Main, opp. Radha Rameshwar Regency, Ganesh Dham Road, Bangali Square, Indore, Madhya Pradesh 452016
Email: contact@kurtimuse.com
Phone: +91 88899 98153
What to include
Your name, order number, contact details, a description of the concern and any supporting photos or documents.